HomeAboutRegulatory
Accounting
Digital
Registration
IndustriesInsightsContact Book Consultation
Home / Services / Regulatory & Compliance / Regulatory Correspondence
Regulatory & Compliance

Regulatory Correspondence Management

Clear, timely responses to FCA and HMRC correspondence, so nothing is missed.

Clear, timely responses to FCA and HMRC correspondence, so nothing is missed.

Who This Is For

MSBs and payment institutions that need help responding to FCA or HMRC correspondence accurately and on time.

What This Service Covers

  • Response drafting for information requests
  • Verification and periodic return submissions
  • Supervisory query management
  • Deadline tracking for regulatory obligations
  • Liaison with the regulator on your behalf where appropriate

Why It Matters

A late, incomplete, or inconsistent response to a regulator query can escalate a routine request into a supervisory concern.

How ZEM Global Helps

We help draft, review, and track responses to regulatory correspondence, keeping a clear record of what has been submitted and when.

What You Receive

  • Correspondence response drafts
  • Submission tracking log
  • Deadline calendar for recurring obligations
Common Questions

Frequently Asked Questions

Can you respond to the FCA or HMRC directly on our behalf?
In many cases we can act as your representative on correspondence, subject to appropriate authorisation from you.
What if we've missed a deadline already?
Tell us as soon as possible — we can help you prepare a clear, honest response and next steps.
Do you handle both FCA and HMRC correspondence?
Yes, we support correspondence across both, given many MSBs and payment firms deal with each.
Ready to Get Started?

Talk to Us About Regulatory Correspondence

Book a consultation and we will walk you through exactly how regulatory correspondence works for a business like yours.

ZEM Global Consultants Ltd provides advisory and preparation support. Regulatory approval, bank account opening, and any third-party decision remain subject to the relevant authority, bank, or institution. ZEM Global Consultants Ltd is not a law firm.

Chat with us on WhatsApp